Privacy Policy

Effective Date: 16 July 2026

INTRODUCTION

Walnor Cabinets LLC is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our website or placing an order, you agree to the practices described in this policy.

INFORMATION WE COLLECT

Information you provide: name, email address, mailing address, phone number, and payment information when you place an order or create an account; contact form submissions; testimonial or review submissions.

Information collected automatically: IP address, browser type, operating system, pages visited, session duration, referring URLs, and device identifiers — collected via server logs and analytics tools.

COOKIES AND TRACKING TECHNOLOGIES

Cookies are small data files placed on your device to improve your browsing experience, and our site uses them. We use session cookies for cart functionality, analytics cookies for site improvement, and advertising cookies for delivering relevant ads. You can disable cookies in your browser settings, though disabling them may affect site functionality.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

1. Processing and fulfilling your orders, including payment and delivery coordination
2. Sending order confirmations, shipping notifications, and customer service communications
3. Responding to your inquiries and providing support
4. Sending promotional emails and product updates (you may opt out at any time — see Marketing Communications below)
5. Analysing site usage to improve our website, products, and services
6. Detecting and preventing fraud and security incidents
7. Complying with applicable legal obligations

SHARING YOUR INFORMATION

Walnor Cabinets LLC does not sell, rent, or trade your personal information to any third party.

(a) Payment processors — your payment information is passed securely to our payment processor to complete transactions and is never stored on our servers.

(b) Shipping carriers — your name and delivery address are shared with our shipping partners solely to fulfil your order.

(c) Legal requirements — we may disclose information if required by law, court order, or to protect the rights and safety of Walnor Cabinets LLC, our customers, or the public.

(d) Business transfers — in the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, and you will be notified.

DATA SECURITY

Walnor Cabinets LLC uses SSL/TLS encryption to protect all data transmitted between your browser and our servers. Payment card data is processed in compliance with PCI DSS standards and is never stored on our systems. We have implemented technical, administrative, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. Despite these measures, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. Order and transaction records are typically retained for up to 7 years for tax and accounting purposes. You may request deletion of your data at any time subject to legal retention requirements — see Your Privacy Rights below.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

1. Access — request a copy of the personal information we hold about you
2. Correction — request that we correct any inaccurate or incomplete information
3. Deletion — request that we delete your personal data, subject to legal retention obligations
4. Opt-out — unsubscribe from marketing communications at any time
5. Portability — request your data in a structured, machine-readable format

To exercise any of these rights, please email sales@walnorcabinets.com or call 734-821-3463. We will respond within 30 days.

CALIFORNIA RESIDENTS — CCPA RIGHTS

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what categories of personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. Walnor Cabinets LLC does not sell personal information. To submit a CCPA request, contact us at sales@walnorcabinets.com.

CHILDREN'S PRIVACY

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete it.

THIRD-PARTY LINKS

Our website may contain links to third-party websites; clicking these links takes you away from our site and this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party site you visit, as we have no control over their data practices.

DO NOT TRACK

Some browsers include a Do Not Track (DNT) signal that signals your preference not to be tracked online. Our website does not currently alter its data collection practices in response to DNT signals, but you can manage tracking preferences through your browser cookie settings.

MARKETING COMMUNICATIONS

With your consent, Walnor Cabinets LLC may send you promotional emails about new products, special offers, and company news. You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by emailing sales@walnorcabinets.com. Even after unsubscribing from marketing, you will continue to receive transactional emails related to active orders or account security.

CHANGES TO THIS POLICY

Walnor Cabinets LLC reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date, and where changes are material, we will notify you by email or a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Walnor Cabinets LLC

Email: sales@walnorcabinets.com

Phone: 734-821-3463

We are committed to resolving any privacy concerns you may have.